Contact
Contact
Need help with sizing, an order, or have a question?
We’re happy to help.
You can contact us at onnakimono@gmail.com or fill out the inquiry form below, and we’ll get back to you as soon as we can.
Need help finding your fit?
If you’d like help confirming your size, please include:
- Your height
- Your measurement 2 inches below your belly button
- Your measurement around the widest part of your seat/hips
- One front and one side photo in your current uniform or fitted athletic clothing
This helps us provide the most accurate sizing guidance possible.
You can also review our Find Your Fit guide and Fit Check Gallery before ordering.
International Customers
Tracked international shipping is available to select countries and regions. If shipping is available to your destination, rates and options will automatically appear at checkout.
Please note that international orders are final sale and are not eligible for returns or exchanges, so we strongly encourage you to contact us for sizing assistance before ordering if you’re unsure of your fit.
Returns & Exchanges
To request a domestic return or exchange, please include your order number and let us know what you need help with.
Returns and exchanges must be requested within 30 days of delivery and are subject to our Returns & Exchanges Policy.
We always love hearing what we’ve done right—or if there’s something we can do better.
Thank you for supporting our small shop. Your kindness truly means the world to us.